I recently came across an article in the Guardian about working in the On Demand economy. For those who are not aware, the On Demand economy is defined as ‘the economic activity created by digital marketplaces that fulfil consumer demand via immediate access to and convenient provisioning of goods and services’. A good example of this is Uber, the Taxi firm. Users download an app to their smartphone or tablet which they can then use to hire a cab. You can now get an app for many such On Demand services and on the surface, it seems like a great idea for our modern, hi-tech instant access lives. However, as the article suggests, this service model does have its issues, particularly in the domestic housekeeping and cleaning sector. Continue reading
A common misconception in this industry is that domestic cleaning is easy and almost anyone can do it. After all, most of us clean and tidy our own homes and manage to do a pretty good job, don’t we? However, there are a number of key factors that professional housekeeping services employ that sets them – and therefore the professional housekeeper – apart from the rest of us. Continue reading
Every job has its risks, and home cleaning is no different. Where the divergence comes is in the form of the industry workers themselves, and what risks those working alone or as agency contractors are running on a regular basis.
The housekeeping and home cleaning market is unique in that it is estimated that as much as 70% of service delivery is by private and self-employed agency cleaners. Is this necessarily a bad thing?